Asp.Net FAQ Software

What is the Universal FAQ Manager?

...It's a web based Asp.Net customer support tool you use to create and maintain a searchable archive of frequently asked questions on your website.

• It helps your business (or your clients business) reduce customer phone calls, emails, and questions.
  
  
• The Universal Faq Manager frees up your time, and allows you to deliver answers to your customers questions online -- when they need them, on-demand.

Technical features

• Secure login - Your Universal FAQ Manager 's administration control panel is protected using a secure username and password that you create, restricting access to only those with the correct login.
  
  
• Create unlimited categories - It's easy to organize your FAQs exactly how you want them. With Universal FAQ Manager you can create unlimited categories. You can also include a description for each category to help further explain what the category is about and to make navigation easier for your users.
  
  
• Create unlimited frequently asked questions - You can create any number of FAQs and categorize them according to your requirements. Many of our clients use the Universal FAQ Manager to administer and organize as many as 5000 FAQs.
  
  
• Powerful FAQ management tools - The Universal FAQ Manager 's powerful FAQ management tools provide a number of features to manage your FAQ data and information. Sort by FAQ id, answer, status, and visibility. Choose the number of records displayed per page. Easily add, update, and delete FAQs and categories.
  
  
• FAQ AnywhereTM - With the Universal FAQ Manager 's slick FAQ AnywhereTM feature, you can display your FAQs anywhere using JavaScript code you generate in the Admin area.
  
  
• Control panel advanced search - Advanced search options in the admin area make searching for questions and answers even easier. Search using keywords by category, by status, and by choosing visibility options.
  
  
• Public and private FAQs - You specify which FAQs are displayed to the public and which FAQs are private. This allows you to maintain an internal list of FAQs - in addition to your publicly available FAQs.
  
  
• Powerful WYSIWYG HTML editor - Universal FAQ Manager comes bundled with TinyMCE - one of the most powerful HTML editing components available. Format your FAQ answers using a rich text editor. You can use all types of media including images, embedded video (YouTube, Myspace Video), audio clips, and any other type of media to enhance your answers.

Features

• Quick setup - Install and have the application up and running in less than 10 minutes. And for the technically challenged, we'll assist in the installation.
  
  
• Easy, easy, easy to use - It...just...works. - We believe life is too short to punish ourselves by using difficult, complicated, and overpriced enterprise FAQ software. We're sure you feel the same way.
  
  
• Increased visitor and customer satisfaction - Deliver 'no hassle' online support 24 hours a day, 7 days a week.
  
  
• Customize it and look professional - You can fully customize into your website design using HTML and CSS.
  
  
• Unlimited FAQ topics - Our FAQ software allows you to create an unlimited amount of FAQ topics.
  
  
• Unlimited frequently asked questions - You can also create an unlimited amount of frequently asked questions for each category.
  
  
• Password protected admin area - This feature will allow you to login and create, update, view, sort, and delete frequently asked questions and FAQ categories with ease.
  
  
• Visitors can browse and search FAQs - The Asp.Net Faq Software will enable visitors of your site to effortlessly browse and search your FAQ categories and questions to find their answers. All searches include an RSS feed.
  
  
• Display your FAQs anywhere. - You can display your FAQs anywhere using code you generate in the Admin area.

Try a demo